How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Getting started with us
Which features are available in Crystal Wallet and how to use them?
Reinstallation of Crystal Wallet on Mac
TIP3 Tokens & ETH-TON Bridge
ETH-TON Bridge - How to transfer ERC20 tokens from ETH to Free TON blockchain?
ETH-TON Bridge - How to transfer the tokens from Free TON Blockchain to ETH?
How to transfer TIP3 token to another user using Crystal Wallet?
How to add TIP3 Token to your Crystal Wallet?
WTON - How to issue WTON and transfer it to Ethereum?
See all 7 articles
Transfer of Tokens
Transfer of tokens - Deposit
Transfer of tokens - Withdrawal
Sending messages in comments
Key Storage & Multisig
Multisig - How to create multisig?
Multisig - How do I add addresses?
DePool - How to add DePool?
DePool - How to participate in staking?
Broxus Telegram Bot
What is Broxus bot needed for?
How to start using the bot?
How can I contact you for help?
Do you have a referral program? How can I participate in it?
How is referral bonus calculated?
See all 11 articles
Why is KYC verification needed?
What are the levels of Client verification?
How to pass KYC?
Where can I see my KYC limits?
How long does it take for my KYC application to be verified?
Which currencies can I deposit to Broxus bot?
What is the fee for each deposit?
Where can I see the list of my deposit addresses?
How can I receive money?
How to transfer funds to another Broxus user?
What is the withdrawal fee for each currency?
Which currency can I withdraw from Broxus bot?
How long does it take to withdraw from the bot?
Why is my withdrawal pending for more than 30 minutes?
How can I withdraw my funds to my wallet?
See all 6 articles
How can I exchange money?
Where can I see current exchange rates?
How can I buy crypto with card?
Help Desk Software