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FAQs
Shipping FAQs
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Crystal Wallet
General
2
Which features are available in Crystal Wallet and how to use them?
Reinstallation of Crystal Wallet on Mac
Chrome Extension
7
Getting started with TON Crystal wallet
How to deploy my wallet and to buy TON for this?
How to manage my accounts and seed phrases?
What is the difference between Mainnet (GQL) and Mainnet (ADL) and how to change the transport?
Manage your Assets
View all 7
TIP3 Tokens & ETH-TON Bridge
5
How to transfer TIP3 token to another user using Crystal Wallet?
How to add TIP3 Token to your Crystal Wallet?
WTON - How to issue WTON and transfer it to Ethereum?
WTON - How to unwrap your WTON to TON?
WTON - Transfer fee on ETH blockchain
Transfer of Tokens
4
Transfer of tokens - Deposit
Transfer of tokens - Withdrawal
Sending messages in comments
Transaction history
Key Storage & Multisig
3
Key Storage
Multisig - How to create multisig?
Multisig - How do I add addresses?
DePool
2
DePool - How to add DePool?
DePool - How to participate in staking?
Broxus Telegram Bot
General
11
What is Broxus bot needed for?
How to start using the bot?
How can I contact you for help?
Do you have a referral program? How can I participate in it?
How is referral bonus calculated?
View all 11
KYC
5
Why is KYC verification needed?
What are the levels of Client verification?
How to pass KYC?
Where can I see my KYC limits?
How long does it take for my KYC application to be verified?
Deposit
4
Which currencies can I deposit to Broxus bot?
What is the fee for each deposit?
Where can I see the list of my deposit addresses?
How can I receive money?
Transfer
1
How to transfer funds to another Broxus user?
Withdrawal
6
What is the withdrawal fee for each currency?
Which currency can I withdraw from Broxus bot?
How long does it take to withdraw from the bot?
Why is my withdrawal pending for more than 30 minutes?
How can I withdraw my funds to my wallet?
View all 6
Exchange
3
How can I exchange money?
Where can I see current exchange rates?
How can I buy crypto with card?
TON Swap
How to use TON Swap?
4
What are the benefits of farming using tonswap.io?
Swapping tokens description
Farming Guide
Withdrawing funds from the farming pool
TON Bridge
Transferring Tokens using the Bridge
2
ETH-TON Bridge - How to transfer ERC20 tokens from ETH to Free TON blockchain?
ETH-TON Bridge - How to transfer the tokens from Free TON Blockchain to ETH?
Help Desk Software
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